Duties and Responsibilities

·         Manage Partner expectations through the development and management of business development plans which include upsell, growth and cost savings opportunities. This is accomplished through periodic service, investment, project and strategic reviews with the Partner for the purpose of defining, measuring and improving Partner satisfaction.

·         Represent Partner’s needs in product development and fill the role of the Partner Advocate in all Lighthouse1 discussions driven by Partner feedback, metric trending and operational efficiencies.

·         Responsible for building and maintaining Partner loyalty which results in Partner references. This is accomplished through developing an atmosphere of honesty and trust with the Partner, positioning Lighthouse1 as a lasting strategic partner.

·         Responsible for participating in the building and maintaining staffing of models to support service levels and drive financial success.

·         Plan, prepare and conduct meetings with Partners, prospects and internal teams, including creating and delivering presentations.

·         Actively participate in cross-functional workgroups to positively impact product & service delivery to Partners while striving to continuously improve communication.

·         Manage the Partner Success Management team by creating clear expectations, providing timely feedback, delivering timely performance reviews and professional development plans to team members. Help evaluate staffing needs, interview and hire qualified candidates as needed.

·         Responsible for meeting budget objectives and required adjustments driven by business fluctuations.

Qualifications:

·          Bachelor’s degree in business, marketing, or related area and at least 4 years of successful experience interfacing directly with Partners.

·         Identification and development of talent in areas required to proactively grow Partner relationships.

·         Ability to work independently and prioritize work in order to meet Partner and internal needs.

·         Excellent verbal and written communication, presentation and negotiation skills.

Duties and Responsibilities

·         Perform hands-on coding, working with new and existing code.

·         Responsible for application development in support of business objectives.

·         Produce design and technical specifications as needed for technical documentation.

·         Participate in sprint planning, providing input on the solution design and estimated effort.

·         Assess risk and impact on the existing system that may arise due to any requirement or functional change.

·         Development work may include new features, enhancements to existing features, refactoring of existing code, systems integration, database design, user interface implementation, deployment and production support.

·         Work in an agile development environment as part of a full product development team.

·         Demonstrate intellectual curiosity in a dynamic and high-paced environment is critical.

Core Requirements:

·         Experience developing business-oriented applications.

·         Experience with .Net Architecture, ASP.Net, C#.Net and MS SQL Server.

·         Solid understanding of object-oriented design concepts and software development processes.

·         Ability to initiate dialogue and solutions in resolving complex challenges.

·         Ability to balance multiple concurrent projects of varying priorities and to shift focus from one project to another with minimal loss of productivity or quality.

·         Ability to deal with complex problems.

·         Ability to work independently and as part of a collaborative team.

·         Excellent communication skills.

Qualifications:

·         Bachelor’s degree in Computer Science or equivalent education and experience in software development. Demonstrated ability to deal with complex challenges independently and collaboratively with team members.