World class SAS 70 Type II Data Centers for both production (Rackspace) and disaster recovery (Sungard)
N+1 Redundancy: Everything needed to run the platform plus one extra in case there’s a problem, including another data center in the case of a total disaster
24x7x365 availability and response time service level agreements
Network and intrusion detection systems
Encrypted and secured web sessions, data storage and data transmission
Fully automated reports generation and distribution – reports are generated and distributed automatically to the employer based on precise timing or event criteria
Compliance
Full protection of personal health information (HIPAA compliance)
Full protection of personally identifiable information
Full protection of debit card account information (VISA certified)
Scalability
Scalable to 5,000,000 employees
Currently supports employers from 1 to >100,000 employees
Flexibility
Online claim filing, balance checking, etc., for employees
Supports all types of reimbursement benefit plans (FSA, HRA, HSA, etc.)
Rules-based benefit plans to ensure future regulations or benefit designs can be supported
100% web based allows HR departments and consumers to log in anywhere or anytime with the right security credentials
Right-time integrations ensure that data remains “in synch” between the administration platform and any partner solutions
Employer portal allows you to communicate with your administrator anytime, from anywhere
